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Join us for the June 3rd Beat Your Best Preview.  Click here for details.

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  Call Center Strategies Interview

Mark Landiak, President of CDI, discusses the  benefits of a Call Center Coaching Strategy that drives Performance & Proficiency.

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Through our proven approach using our specialized training programs we have worked with hundreds of organizations in a variety of industries leveraging customer service, service management and sales training to improve business results and build customer-focused cultures. A sampling of these organizations include:

 

Wireless Industry

  • ALLTEL
  • American Wireless
  • AT&T Wireless
  • Bluegrass Cellular
  • CellularOne
  • Celluphone
  • CenturyTel
  • Comcast
  • Consumer Electronic Associations
  • Cricket Communications
  • Hewlett Packard
  • Illinois Valley Cellular
  • Motorola
  • Nokia
  • Nortel Networks
  • Rural Cellular Associations
  • Sprint/Nextel
  • T-Mobile
  • Verizon
  • Viaero Wireless
  • Virginia Cellular
  • Yakety Yak

...plus hundreds of other Dealers, Master Agents, Rural Carriers and Manufacturers throughout the US.

 

Non-Wireless

  • Acordia
  • ADP Dealer Services
  • Blue Cross / Blue Shield
  • Booklet Binding Inc.
  • Chicago Mercantile Exchange
  • Comcast
  • CVR
  • Delta Dental
  • Edward Health Services
  • Eli Lilly
  • First Cellular
  • GE Medical Systems
  • Green Mountain Coffee Roasters
  • Jackson Memorial Hospital
  • JohnsonDiversy
  • Keebler
  • Kimball International
  • Midwest Heart Specialists
  • Motorola
  • Nabisco
  • Newlywed Foods
  • Novus Services
  • Pepsi Cola
  • Pershing LLC
  • Primary Care Development Corporation
  • Rehab Care Group
  • Samsung Everland
  • SanDisk
  • TCF Bank