On average, CDI facilitates over 250 sessions annually. Each keynote/workshop is customized to your audience and objectives. We guarantee that each participant will walk away with a list of realistic strategies and tactics which will have an immediate impact on increasing sales and profitability.

Here is a sampling of topics previously addressed:

Sales & Marketing Topics

• Becoming a Business Consultant to your Dealer/Distributor
• Beat Your Best: Training Sales People for Maximum Results
• Building Strategic Selling Relationships
• Escaping the Commodity Trap
• High Powered Sales Strategies
• Selling Value vs. Price (Commanding Higher Margins)
• Value Selling Principles for Maintaining Your Competitive Edge
  
  Wireless Specific
• Beat Your Best: Training Sales People for Maximum Results
• Becoming a Business Consultant to your Dealer/Distributor
• Big Bucks in Small Business
• Making Money In Wireless
• Making Money with Wireless Data and Wireless Broadband Solutions
• Proven Techniques for Selling Advanced Services
• Selling Wireless Solutions: How to Beat Your Competition Without Beating Down Your Margins!

Customer Service Topics

• 21 Ways To Secure and Grow Your Customer Base
• Customer Service... It's A Contact Sport
  
• Customer Service Isn't A Department... It's YOU!
  
  • Customer Service Excellence... It's A Leadership Issue
  • Customer Service... The Heart of Your Company's Success
  • The Financial Impact of Customer Service