We offer a wide breadth and depth in our sales and management development curriculum for the wireless arena.

The training audience includes:

• Carrier Indirect Sales Staff
• Dealer Owner/ Principals
• Retail & B2B Managers
• Sales & Store Managers
• B2B and Retail Sales Reps
  
• Call Center & Customer Service Reps

   

Our learning philosophy is that all CDI courseware:

• Is behavior-oriented and experiential
• Consists of a structured design and format

• Offers a flexible modular delivery

• Are systems-oriented vs. one-time event
• Foster accountability through actionable follow through steps
• Provide tools and processes to support behavior change
• Include on-going web cast review and skill building
• Are reinforced in the field by managers
  

The courseware that we develop has five key elements:

• Highly interactive workshop sessions with exercises, best practices discussion, business simulations, and role-plays
• Conducted by professional facilitators with previous sales and sales management experience
• Available as open enrollment at selected locations or on-site at client location
• Customizable to the client’s business environment and unique selling characteristics
• Available for in-company staff delivery through optional train-the-trainer certification

Training is delivered in blended manner

30% - Interactive exercise

30% - Role-plays

20% - Discussion

20% - Lecture